Photo by Jeffrey Newcomer.

Frequently Asked Questions

If you don't see your question in this list let us know and we'll work on an answer.

When will I receive tax forms?

Tax documents are mailed yearly for accounts who earn interest.

How to determine interest paid on a loan.

How much interest did you pay/earn on your loan or deposit account last year?  And this year so far?

What is the bank's routing number?

The Savings Bank of Walpole routing number is 211770093.

How do I activate my debit card?
How do I change my debit card PIN number?

How to change your debit card PIN number.

How do I report a lost or stolen debit card?

To prevent fraud let us know right away if your MasterCard® debit card is lost or stolen.

Tags: debit card, fraud
How do I get a replacement card?

To order a new debit card, give us a call or stop by any of our convenient locations.

How do I close an account at SBW?
What is Identity Theft and How Can I Protect Myself?

Identity Theft refers to the impersonation of someone else, typically to obtain credit, access bank accounts or file for a tax refund in that person’s name.

Tags: identity theft, security
How can I be sure I am at the Savings Bank of Walpole web site?

An important part of preventing fraud is making sure you are at the correct site when you enter your credentials for internet banking.

Tags: authentication, digital certificate, login image, security