eStatements

eStatements are available online as soon as your statement cuts.  Access up to five years of account statements including check images with just a click of your mouse!


How to Enroll

Step One: Login to Internet Banking

Step Two: Go to Services and click on Statement Delivery

Step Three: Click on Delivery and select E-Statement

Step Four:Accept the eStatement Disclosure

Step Five: Select E-Statement for each account listed and click Save

*Loan statements are only available in paper

Step Six: Go back to the menu and click on Statements. eStatements are provided in PDF format. In order to confirm that you can read files in this format, you will need to click on Get Code and enter the code to Verify.


Statement Stuffers

If you are signed up for eStatements or receive paper statements and have misplaced a statement this is where you can find them. Go to Services and select Statement Stuffers to get a copy of the statement stuffers sent with your statement. A new page will open.

One of the items you can always find as part of your statement stuffer is a balancing sheet- a form provided to help you balance your bank statement.


Trouble viewing statements

Use a Different Web Browser

Certain conditions on your computer, such as security settings or browser cookies, can prevent you from viewing a PDF. Often, the fastest solution is to try to open the page using a different browser. Try any of the following browsers that you have not already tried:

  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Apple Safari

Restart your computer and try opening the PDF again

Restart your computer, then open the web page again. Restarting clears the computer memory and memory cache. It is surprising how often simply restarting your computer resolves a display issue.

Reset the Display PDF In Browser preference

  • In Reader or Acrobat, right-click the document window, and select Page Display Preferences.
  • From the list at left, select Internet.
  • Deselect Display PDF In Browser, and then click OK.
  • Choose Edit > Preferences > Internet, select Display PDF In Browser, and then click OK.
  • Try to open the PDF again from the website.

Firefox Issues with estatements

If you are unable to view your statements on Firefox, take a look at your Add-ons.

Make sure that the Adobe PDF browser add-on, nppdf32.dll, is enabled.

  • In the Firefox address bar, type: about:plugins
  • Scroll down to a section named Adobe Acrobat.Make sure that File Name reads "nppdf32.dll" and "Adobe Acrobat Plug-In Version 7.00 for Netscape."

If this entry is not available, install the latest version of Reader or Acrobat.

Another option to try:

  • From Firefox, click on the Tools menu.
  • Select Add-ons and click on See all.
  • Search for PDF Viewer and PDF Download.
  • Hover over and click on +Add to Firefox button for each Add-on and click Install.

Google Chrome Adobe Flash Player

Adobe Flash Player is directly integrated with Google Chrome and enabled by default. Available updates for Adobe Flash Player are automatically included in Chrome system updates.

To Enable or disable Adobe Flash Player typechrome:plugins in the address bar to open the Plug-ins page

On the Plug-ins page that appears, find the Flash listing.

  • To enable Adobe Flash Player, click the Enable link under its name
  • To disable Adobe Flash Player completely, click the Disable link under its name

Google Chrome Adobe PDF Plug-in

By default, Chrome uses a built in PDF viewer to open PDFs. If you have disabled the built in PDF viewer, Chrome will use Adobe Acrobat or Adobe Reader to display PDFs. Follow the suggestions below if you are having trouble viewing PDFs within Chrome, using Adobe Acrobat or Adobe Reader.

First check is the issue is specific to Chrome. Try opening PDFs in another browser on your computer like Firefox. If you experience similar problems, the issue is likely not related to Chrome.

If the issue is specific to Chrome, try the following:

  • Check for updated to Chrome, Adobe Reader, and Acrobat
  • Check your Adobe Reader and Acrobat settings and confirm that they are configured to display PDFs in the browser.

Please note that only one of the programs should be set to preview PDFs in the browser, not both.

To set to display PDFs in the browser:

  • In the Adobe Acrobat or Reader, go to Edit > Preferences
  • Click Internet on the left
  • Select the Preview PDF in browser checkbox at the top (may also be called Display PDF in browser). If the checkbox is already selected, you may have to deselect it, click OK, then access Preferences again to select it.
  • Click OK
  • Follow the same steps in the other program but make sure that the Preview PDF in browsercheckbox is not selected.

Internet Explorer Adobe PDF browser add-on

Make sure that the Adobe PDF browser add-on, AdobePDF.dll, is enabled.

  • Select Tools > Internet Options.
  • Click the Programs tab.
  • Click the Manage Add-ons button.
  • Set the Show menu to "Add-ons that have been used by Internet Explorer."
  • Find and select Adobe PDF Reader. If you don't find this item in the list, reinstall Reader or Acrobat.
  • Make sure that Enable is selected.
  • Click OK.